Privacy policy

What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, or credit card information. You may, however, visit our site anonymously.

We use Hotjar and/or Microsoft Clarity to better understand our users’ needs and to optimize our service and experience. It helps us understand our users’ experience (e.g., how much time they spend on which pages, which links they choose to click, etc.) and this enables us to improve our service with user feedback. Hotjar uses cookies and other technologies to collect data on user behavior and devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar/Microsoft Clarity is contractually forbidden to sell any of the data collected on our behalf.

What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience (your information helps us to better respond to your individual needs).
• To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
• To improve customer service (your information helps us respond more effectively to your customer service requests and support needs).
• To process transactions.

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

• To administer a contest, promotion, survey, or other site feature.
• To send periodic emails or SMS messages.

SMS/MMS Mobile Messaging Program
By providing your phone number, you agree to receive recurring automated marketing and informational text (e.g., SMS and MMS) messages from us, including messages regarding order status, account updates, promotional offers, and other notifications, sent to the phone number you provided. Consent is not a condition of purchase. Message and data rates may apply.

Opting Out
You may opt out of receiving SMS or MMS messages at any time by replying “STOP” to any message or by contacting us at [insert contact method]. After opting out, you may receive one final confirmation message before your number is removed from our system.

Data Usage
We collect and store personal information, including your phone number, as part of our SMS/MMS messaging service. This data is used solely for the purpose of sending the aforementioned messages. We do not share or sell this data with any third-party entities without your express consent, except as required by law.

How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider’s database, only to be accessible by those authorized with special access rights to such systems and required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?
Yes, cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some services may not function properly. However, you can still place orders over the telephone or by contacting customer service. Third parties (such as AdRoll) may place cookies on your browser for targeted advertising purposes.

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act Compliance
Because we value your privacy, we have taken the necessary precautions to comply with the California Online Privacy Protection Act. We will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at any time by logging into their control panel and going to the 'My Account' page.

Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act). We do not collect any information from anyone under 13 years of age. Our website, products, and services are directed to people who are at least 13 years old or older.

Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at [terms-of-use].

Your Consent
By using our site, you consent to our online privacy policy.

Changes to our Privacy Policy
If we decide to change our privacy policy, we will update the Privacy Policy modification date below.

This policy was last modified on September, 5th 2024.

Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.

Bullystick.com
3081 S Harbor Blvd
Santa Ana, CA 92704
USA